Vacancy: NCS Assistant Manager

Overall Purpose of The Role

Huddersfield Community Trust based at The Zone in Huddersfield have been commissioned to expand the delivery of The National Citizen Service (NCS) programme and will now be the prime delivery partner in Huddersfield.  The NCS programme offers 16 and 17 year-olds from different backgrounds the opportunity to build skills for future work and life. The scheme aims to bring young people from different backgrounds together to develop greater confidence, self-awareness and responsibility. It encourages personal and social development by working on skills like leadership, teamwork and communication. The skills learned through voluntary social action are widely documented to have a positive impact on the employability skills of a young person.

Main Responsibilities

Maintain management of high quality and locally grounded programs delivering throughout summer and autumn seasons.

Directly manage and recruit the programme team, ensuring personal development.

Work through NCS innovation pilot and already existing partners to maintain, quality community projects are in place to allow young people to make a difference in their local communities.

Plan key logistics for delivery, including liaising with transport providers, food delivery and accommodation venues.

Oversee our phase 4 further graduates opportunities and develop our graduates programme, supporting our graduate’s coordinator.

Build key stake holder partnerships within the local community to provide further opportunities with phase 3A and B of programme delivery.

Support all delivery programs, working with programme managers closely to ensure best practice at all times, including on call management.

Oversee staff training and seasonal staff development.

Attend regional meetings, national conferences and YH2 forum meetings.

Support in management of core team, to build a strong team and develop staff.

Assist in management of the NCS Trust innovation pilot, including school coordinators agreement and Kirklees council partnership.

Ownership of project management, to develop departmental growth, performance and quality, with a focus on the customer journey.

Knowledge Skills and Experience Required

Essential attributes

  • Educated to GCSE level or equivalent
  • 2 years’ experience in management.
  • Experience of project development
  • Experience of working with diverse community groups and generating partnerships.
  • Experience of managing critical incidents effectively.
  • Safeguarding experience and qualifications
  • Good knowledge of NCS
  • Strategic planning experience
  • Experience in sales/ conversion management

Desirable Attributes

  • Able to work collaboratively with people on projects across various departments and locations
  • Advanced excel skills to determine and produce statistical data.
  • NCS experience
  • Experience with local community organisations and charities.
  • Salesforce and MI reporting experience.
  • Skills of HR and recruitment of staff.
  • Management/ assistant of youth lead programme

Contacts and Relationships 

To be able to work effectively in deputy management of the core team and delivery team.

To maintain professional relationships within our community.

To withhold an effective relationship with NCS manager, collaboratively working together.

As the work will involve substantial access to young people all successful applicants will have to provide satisfactory CRB disclosure at the enhanced level of their suitability to work with children before an appointment.

Work Demands

Hours of work will be 37.5 hours per week.

Salary £21,000- £23,000

All staff are expected to telephone the NCS Manager (01484 484168) as soon as possible on the first day of sickness if they are unable to attend

To arrive at the designated premises in time to prepare for the commencement of the activities.

Additional  Demands

Office Based in Huddersfield at the Zone

Travel will be required

Programme delivery and residential management will be required

Admin support will be required

Flexible working hours will be required

Please apply through submission of a CV and covering letter to:

Gemma Nichols
Finance & HR Assistant
The Zone
St Andrews Rd
Huddersfield
HD1 6PT
Email address: gemma.nichols@huddersfieldcommunitytrust.co.uk